bordercars – Page 2 – Severn Valley Business Group

Author: bordercars


Kent born and bred (I'm a Kentish Man, born west of the Medway) Millwall fan and B2B sale professional of 30+ years, I've run Border Vehicle Contracts for 16 years now, supplying SMEs with cars, vans & advice. Likes include real ale, classic bikes & music. Bass player extraordinaire. Garden labourer.

Business Efficiency

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It was my turn to Show and Tell at SVBG and the subject was Business Efficiency.
Wikipedia states:” Operational efficiency can be defined as the ratio between the input to run a business and the output gained from the business: I prefer “Return on investment”or ROI
The investment may take the form of money, labour, time or indeed lifestyle choices.
The return may be monetary, lifestyle improvement or plain old job satisfaction

In some businesses a fluffy “experience rich” environment with coffee and compliments on tap are the way to go. Say, a fashion house.
In some it may be huge investments of money, labour, etc, eg Jaguar Landrover.
In mine – and I’m sure a lot of you, it is a bit of money, and time spent carefully evaluating any new move in the light of my expected ROI

So how can businesses become more efficient?
Stick to what you are good at, enjoy and make money from. This is where most of us make our living by convincing others that our outsourced offering will improve their efficiency.
Joined up thinking.
Making sure everyone involved in an enterprise is clued up on what is expected of them, how they will achieve this and also aware of how others fit in the jigsaw.
Accept that things go wrong.
If its you at fault say so and get on with fixing it. If its someone else’s fault accept this and move forward towards resolution. This was neatly put by a business hero of mine: Digby Jones. SUMO…
Shut Up Move On.

The above outline led to a 35 minute discussion with all attendees contributing, possibly showing this to be a subject close to everyones heart, wallet and sanity. Perhaps worth a revisit in the future?


Remember the floods of 2012?

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There will be more flood damaged vehicles on the used car market as a result of the treacherous weather conditions seen in the UK recently. As a result private buyers need to be on the guard and to know exactly what to look for.

Steve Weston, head of Manheim’s Inspection Services, said: “Manheim trains inspectors to BVRLA standards and performs over 300,000 checks each year. Currently, we are running IMI backed training for sales executives at franchised dealers. One of the rookie mistakes many sales executives make is that they often spend more time looking at body work rather than the interior or mechanics.

“For all intents and purposes, a severely flood-submerged vehicle should be considered as an insurance claim, not simply an opportunity to pass on damaged vehicles to an unsuspecting buyer. If a vehicle has been driven into a serious flood or submerged for a period, water can overcome the intake manifold, causing the engine to hydraulic lock and this may require total replacement. So, if a replacement engine or new steel wheels have been fitted, this could be a clue to its recent past,” advises Weston.e

Other tell-tale signs of a potentially flood-damaged vehicle are apparently random or strangely placed scrapes and dents to the bodywork, which may have resulted from debris carried by fast running water.

To help spot potentially flood-damaged vehicles, Manheim has developed a ten point inspection plan:

Lift the flooring -rust, mould, dampness and/or silt under all carpets and mats are a sign that a vehicle may have taken an early bath

Open the doors -tide marks staining upholstery in a vehicle are possible warning signs

Sitting comfortably- rust on all seat-retaining bolts and seat frames could indicate that a vehicle has been in prolonged contact with water

Lift the bonnet -silt and mud deposits on the engine and associated components is a possible danger sign

Get on your knees -pay attention to any recent surface corrosion and body damage on lower sills and floor pan, including axles and component brackets

Exhausting checks -look at the full exhaust system, sometimes the rear box is changed to disguise flood damage

Time to dash – a combination of intermittent electrical problems, dash warning lights and inoperative electrical components could spell major repair bills for flooded vehicles

In recession – take a good look at internal recesses, including cup holders, ashtrays, cubby holes and door pockets for signs of silt and mud

Fits like a glove -check the glove box manuals, paperwork and information packs – they may show signs of water damage

Sense of smell -while some cars smell damp if they have been deep cleaned, be aware of the ‘atmosphere’ in the car as it could alert you to a flood-damaged vehicle

Weston concludes:”Whilst the number of flood-damaged cars is relatively small, recent freak weather proves the issue is real. You need to be aware of the signs that could cause an unnecessary headache and deal with the issue in a professional,transparent and open manner.”


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